Versand

Orders are carefully packaged and typically processed during normal business days. Shipping and delivery times are estimates and may vary due to carrier delays, weather, holidays, or other circumstances beyond our control.

Customers are responsible for providing a complete and accurate shipping address at checkout. If an address error is discovered, please contact us as soon as possible. Changes cannot be guaranteed once an order has shipped.

If your order arrives damaged, leaking, broken, defective, or otherwise unusable, please contact info@decuzzifragrance.com as soon as possible with your order number and clear photos of the product, packaging, and shipping label.

Please retain all original packaging while the issue is reviewed. Depending on the circumstances, an appropriate resolution may include a replacement or refund.

Because fragrance is a personal-use cosmetic product, we do not accept returns based on scent preference, change of mind, or opened/used products. Please see our separate Return Policy for complete details.